Shipping policy
Shipping Policy
Thank You for Choosing TinyWonder!
At TinyWonder, we're committed to bringing families high-quality educational toys and Montessori-inspired products at affordable prices.
To make this possible, we work with trusted fulfillment partners and warehouses across multiple regions, allowing us to offer carefully selected products while keeping costs reasonable for our customers.
Shipping Times
We understand that waiting for your order can be exciting. That's why we're committed to being transparent about our shipping process and delivery expectations.
United States
Estimated delivery time: 7–15 business days
Canada
Estimated delivery time: 7–15 business days
Australia & New Zealand
Estimated delivery time: 8–18 business days
United Kingdom
Estimated delivery time: 7–15 business days
Europe
Estimated delivery time: 8–18 business days
International Orders
Estimated delivery time: 9–20 business days
Please note that business days do not include weekends or public holidays. Delivery times may vary depending on customs processing, carrier delays, weather conditions, or peak holiday seasons.
Processing Time
All orders require 1–3 business days for processing before shipment.
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Order Tracking
You will receive a tracking number via email once your order has been dispatched.
Please allow 2–5 business days for tracking information to update after shipment.
Why Shipping May Take Longer
Our products are sourced through trusted manufacturing and fulfillment partners to ensure quality and affordability.
As a result, some orders may require additional transit time due to:
- High order volumes
- Customs inspections
- Carrier delays
- Weather disruptions
- Peak holiday periods
We appreciate your patience and understanding.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the package has already been shipped, TinyWonder cannot guarantee redelivery or refunds for lost packages.
Lost, Damaged, or Delayed Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team within 7 days of delivery.
We will work with the shipping carrier to investigate and find the best possible solution.