Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location.

Do you provide tracking information?

Yes. Once your order has been shipped, you will receive a tracking number via email.

Do you ship internationally?

Yes, we currently ship to many countries worldwide.

Can I cancel or change my order?

If your order has not yet been processed, please contact us as soon as possible. We will do our best to assist you.

What is your return policy?

We offer a 30-day return policy for eligible items. Products must be unused and returned in their original condition.

Are your toys safe for children?

We carefully select products made from child-friendly materials and designed with safety in mind.

What if my item arrives damaged?

Please contact us within 7 days of receiving your order and include photos of the damaged item. We will work quickly to resolve the issue.

How can I contact customer support?

You can reach us anytime through our Contact Us page or by email. We aim to respond within 24–48 business hours.